Find a Team Member

Department

Accident & Health 

Main role

Based in the Brisbane office, Marcus underwrites Liberty's Accident & Health business.

Personal profile

Marcus joined Liberty in 2017 bringing with him two decades of insurance underwriting experience across both corporate and consumer products.  In his previous role, he managed a casualty portfolio for a large international insurer in Brisbane.

Marcus is an ANZIIF Fellow and holds a  Bachelor of Business degree and a Postgraduate Diploma of Insurance.

Department

Claims

Main Role

Carolyn is a Senior Claims Specialist based in Melbourne. She manages Excess Workers Compensation claims across Australia for a broad range of Reinsureds, and also manages Seafarers claims.

Personal Profile

Carolyn joined Liberty in 2022. She has over 17 years of national experience working with self-insurers and insureds across corporate and industrial sectors in claims management, consulting, return to work, wellbeing and injury management.

Carolyn holds a Bachelor of Arts, Professional Writing, Editing & Sociology degree. She also holds ANZIIF Tier 1 Insurance Broking qualifications.

Department

Claims

Main Role

Management of a range of professional indemnity and financial lines claims across a wide variety of professions and industries.

Personal Profile

Fern is based in Brisbane and joined Liberty’s Professional and Financial Risks Claims Team in 2021. Prior to joining Liberty, she worked as a claims solicitor for a professional indemnity insurer and as a commercial litigation solicitor in private practice.

Fern holds degrees of Bachelor of Laws and Bachelor of Journalism and has been admitted to practice as a solicitor in Queensland. She also holds a Graduate Certificate in Emerging Technologies and Law, majoring in cyber risk and strategy.

Department

Claims

Main Role

Technical Claims Manager, Property

Personal Profile

Francis has been involved in the insurance industry for over 30 years both internationally and in the Australian insurance markets since 1988.  Before commencing with Liberty in 2022, Francis worked in leading insurers as National & APAC Claims Manager roles.

Francis holds a Bachelor of Laws (University of Manchester) and Barrister-at-Law (Lincolns Inn, London).

Department

Claims

Main Role

James manages a range of Casualty claims, and his current portfolio includes occupier's liability, property damage, construction matters and claims under our environmental impairment liability policy.  James is also the claim's technical lead for Liberty's Utility clients.

Personal Profile

James has 10 years' experience in the insurance industry.  James practiced as a solicitor for a specialised insurance firm in Melbourne for 4 years.  Upon moving to Brisbane James managed casualty claims with large Australian insurers before joining Liberty in February 2018.

James has significant experience in handling complex personal injury, property damage, product liability and environmental related occurrences.  James has also handled product liability and management liability matters.

James appreciates that clients expect to be updated and advised as the matter progresses and will work with each insured and their brokers to obtain the most favourable outcome.

Department

Professional & Financial Risks Claims

Main Role

Jonathan manages a wide range of Professional Indemnity (PI) and Financial Lines claims across a variety of professions and industries.

Personal Profile

Jonathan has been working in the insurance industry and related fields for more than 20 years.  In that time he has gained experience across the spectrum of liability claims with particular emphasis on financial lines claims including PI and Directors' & Officers' Liability (D&O) claims.

Prior to joining Liberty, Jonathan was employed as a solicitor in the insurance practice of a national Australian firm.  He has also worked as a claims manager for a major general insurer and an independent claims manager.

Jonathan holds degrees of Bachelor of Economics and Bachelor of Laws and has been admitted to practice as a solicitor in Queensland. He is based in Brisbane.
 

Department

Casualty

Main Role

As the Brisbane based Claims Manager for Workers' Compensation, Mandy manages the claims portfolio for Excess Workers' Compensation Reinsurance and Seafarers' lines of business.

Personal Profile

Mandy joined Liberty in 2021. With over 25 years of experience working with large self-insurers across both the corporate and industrial sectors in injury management, her expertise in legal and legislative compliance and strategic direction helps self-insurers with their injury management journey.

Department

Crisis Management

Main Role

Bill underwrites risks for the four main product lines of Liberty Crisis Management; Contaminated Products, Product Recall, Kidnap & Ransom and Weather Index insurance.

Personal Profile

Bill joined Liberty in January 2018.

Department

Professional & Financial Risks

Main Role

As the Queensland Branch Manager, Helen is responsible for the operations, staff management, market responsiveness and vision of the branch.  As Professional & Financial Risks Queensland Manager, Helen oversees all Professional Indemnity, Financial Institutions (PI and Investment Managers Insurance), Cyber, Side A and Directors’ & Officers’ Liability insurance being placed in Queensland.

Personal Profile

Based in Brisbane, Helen joined Liberty in 2015.  She has worked in the Professional & Financial Risks sector since 2001, working within both the broking and underwriting fields in the UK, USA, and Australia.

Helen holds a Masters in Mathematics and Masters in Business Administration.
 

Department

Professional & Financial Risks

Main Role

As the Queensland Branch Manager, Helen is responsible for the operations, staff management, market responsiveness and vision of the branch.  As Professional & Financial Risks Queensland Manager, Helen oversees all Professional Indemnity, Financial Institutions (PI and Investment Managers Insurance), Cyber, Side A and Directors’ & Officers’ Liability insurance being placed in Queensland.

Personal Profile

Based in Brisbane, Helen joined Liberty in 2015.  She has worked in the Professional & Financial Risks sector since 2001, working within both the broking and underwriting fields in the UK, USA, and Australia.

Helen holds a Masters in Mathematics and Masters in Business Administration.
 

Department

Professional & Financial Risks

Main Role

Professional & Financial Lines Underwriter with a key focus on Directors and Officers Liability Insurance

Personal Profile

Namik joined Liberty in 2022 and has 15 years of experience working for international underwriting and broking firms. He specialises in professional and financial lines products.

Department

Casualty

Main Role

As Vice President, Head of Casualty Specialties, Asia Pacific, Alan has overall responsibility for technical underwriting and portfolio management of the Life Sciences and Environmental Impairment Liability products across the Asia Pacific region.

Personal Profile

Alan's insurance career began in 2004 in his hometown of Wellington, New Zealand. After graduating from university Alan moved to Australia, starting with Liberty in 2006 in Casualty before moving into the Environmental Impairment Liability division in 2013. During this time, he has worked across Liberty's Brisbane, Sydney and Toronto offices.

Alan holds a Bachelor of Commerce, Bachelor of Arts Degree and Post Graduate Certificate in Business.

Department

Casualty

Main role

Pippa is an Assistant Underwriter in the Environmental Impairment Liability business, based in the Brisbane office.

Personal profile

Pippa joined Liberty in 2019 and in early 2024 transitioned over to the Environmental Impairment Liability team.

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Casualty

Main role

Underwriting of Corporate, Commercial and Construction Liability business written out of the Brisbane office.

Personal profile

Frank brings 30 years of insurance experience to the team.  He has 25 years of liability experience, across underwriting and claims in both Australia and Hong Kong.

Frank is a Senior Associate of ANZIIF.

Department

Casualty

Main role

Janet supports the Casualty Manager (Queensland) with their book of open market Casualty business.  She also underwrites her own growing book of open market Casualty business.

Personal profile

Janet joined Liberty in 2009.  She has over 39 years’ experience in the insurance industry, beginning her career working with global insurers and broking houses in London before immigrating and joining Liberty in Australia.  

Department

Casualty/PFR

Main Role

As Casualty & PFR Manager (Queensland), Mark oversees all Casualty, Professional Indemnity, D&O and Financial Institution business being written from the Brisbane office. He also holds positions on the APAC Casualty Wording Committee and Policy Wording Committee.

Personal Profile

Mark has over 35 years of general insurance experience.  Before joining Liberty in 2003, he was a commercial development manager for a major international insurer, and had underwriting responsibility for property, liability and commercial motor products generated through middle market intermediaries.

For a few years after joining Liberty, Mark managed the developing portfolio of affinity business being written from the Brisbane office; more recently, his focus has been on open-market Casualty accounts, including construction.

Mark was appointed Queensland Casualty Manager in November 2017.

Department

Casualty

Main role

As a senior Casualty underwriter, Richard’s main focus is on expanding the corporate, commercial and Construction (liability) business written out of the Brisbane office.

Personal profile

Richard began his insurance career in New Zealand 30 years ago.  When he joined Liberty in July 2013, he had spent the previous decade as the Queensland liability manager and liability product specialist (Casualty) for a large Australian insurer. Prior to that, he held various senior underwriting roles — with an emphasis on corporate Property and Construction insurance — for a major international insurer.

Richard is a Senior Associate and Certified Insurance Professional with ANZIIF.

Department

Professional & Financial Risks

Main Role

As the Queensland Branch Manager, Helen is responsible for the operations, staff management, market responsiveness and vision of the branch.  As Professional & Financial Risks Queensland Manager, Helen oversees all Professional Indemnity, Financial Institutions (PI and Investment Managers Insurance), Cyber, Side A and Directors’ & Officers’ Liability insurance being placed in Queensland.

Personal Profile

Based in Brisbane, Helen joined Liberty in 2015.  She has worked in the Professional & Financial Risks sector since 2001, working within both the broking and underwriting fields in the UK, USA, and Australia.

Helen holds a Masters in Mathematics and Masters in Business Administration.
 

Department

Professional & Financial Risks

Main role

As the National Professional & Financial Risks Portfolio Manager for our SME Business, Ashley underwrites the full suite of Liberty’s Professional & Financial Risks products, with a particular emphasis on Professional Indemnity (PI), Construction PI, Financial Institutions insurance and Information Technology insurance. 

Personal profile

Ashley joined Liberty in 2011 with a decade of experience in the insurance industry, gained while working with a PI brokerage and as a financial lines underwriter for an insurance company.

Ashley holds a Bachelor of Business degree. 

Department

Professional & Financial Risks

Main Role

Belinda is based in the Brisbane office where she underwrites the full suite of Professional Indemnity (PI) products, including Project PI, Information Technology Liability, Financial Institutions (Investment Manager's insurance and PI for Financial Institutions), Directors' & Officers' Liability and Cyber insurance.

Personal Profile

Belinda has worked in the insurance industry since 2005 and joined Liberty in 2008.

Department

Professional & Financial Risks

Main Role

Helen focuses on underwriting Professional Indemnity including Design & Construct Contractors, Construction Consultants, Miscellaneous PI and Information Technology Liability.

Personal Profile

Helen joined Liberty in 2022 with over 25 years broking and underwriting experience in the professional and financial lines sector across a broad range of industries.

Helen holds a Diploma in Financial Services, General Insurance (ANZIIF).

Department

Professional & Financial Risks

Main Role

As the Queensland Branch Manager, Helen is responsible for the operations, staff management, market responsiveness and vision of the branch.  As Professional & Financial Risks Queensland Manager, Helen oversees all Professional Indemnity, Financial Institutions (PI and Investment Managers Insurance), Cyber, Side A and Directors’ & Officers’ Liability insurance being placed in Queensland.

Personal Profile

Based in Brisbane, Helen joined Liberty in 2015.  She has worked in the Professional & Financial Risks sector since 2001, working within both the broking and underwriting fields in the UK, USA, and Australia.

Helen holds a Masters in Mathematics and Masters in Business Administration.
 

Department

Casualty 

Main role

Peter is responsible for leadership and coordination of all cross-lines initiatives; refinement of the Liberty Value Propositions and staff training in their delivery; marketing strategies; and broker relationships, with particular emphasis on preferred broker/cluster group arrangements.

Peter continues to be involved in the larger accounts and key relationships in the Brisbane Casualty market. 

Personal profile

Peter has spent 45 years in insurance, as a broker, underwriter and reinsurer, and he has three decades of management experience.  Apart from five years in Sydney, he has spent most of his time working from Brisbane in the Queensland market.

He is a Certified Insurance Professional  and Fellow of ANZIIF.

Department

Marine

Main Role

Senior Underwriter Marine

Personal Profile

Madonna joined Liberty in 2010. With over 30 years of working in the marine insurance sector, Madonna has extensive experience across all segments including cargo, marine liabilities, builders risk, project cargo and hull insurance.

She is a Fellow of ANZIIF and holds a Graduate Certificate in Maritime and Logistics Management. 
 

Department

Marine

Main role

Underwriter, Marine

Personal profile

Wenona joined Liberty in September 2024 with over 10 years' experience in marine insurance. Prior to joining Liberty, she worked for a large global insurer.

Wenona is based in our Brisbane office and provides complex solutions for Liberty's full suite of marine cover.

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Liberty Portfolio Solutions

Main role

Casualty Underwriter 

Personal Profile

Caitlin commenced with Liberty in 2021, underwriting commercial business within the Portfolio Solutions team.

Department

Casualty

Main role

Celeste is an Underwriter in Liberty's Brisbane office, specialising in underwriting Casualty business through programmes and facilities.

Personal profile

Celeste joined Liberty in 2024 as an Underwriter in the Casualty team, focusing on Liberty's Portfolio Solutions. Prior to joining Liberty, she worked as a claims manager for 2 years

Celeste is responsible for maintaining various logs, preparing reports, participating in audits, and ensuring compliance with all legal, statutory, and corporate affairs requirements. Committed to Liberty's core values, Celeste consistently upholds these values in all interactions and behaviors.

Department

Casualty

Main role

Underwriting of Corporate, Commercial and Construction Liability business written out of the Brisbane office.

Personal profile

Frank brings 30 years of insurance experience to the team.  He has 25 years of liability experience, across underwriting and claims in both Australia and Hong Kong.

Frank is a Senior Associate of ANZIIF.

Department

Casualty

Main role

Janet supports the Casualty Manager (Queensland) with their book of open market Casualty business.  She also underwrites her own growing book of open market Casualty business.

Personal profile

Janet joined Liberty in 2009.  She has over 39 years’ experience in the insurance industry, beginning her career working with global insurers and broking houses in London before immigrating and joining Liberty in Australia.  

Department

Casualty/PFR

Main Role

As Casualty & PFR Manager (Queensland), Mark oversees all Casualty, Professional Indemnity, D&O and Financial Institution business being written from the Brisbane office. He also holds positions on the APAC Casualty Wording Committee and Policy Wording Committee.

Personal Profile

Mark has over 35 years of general insurance experience.  Before joining Liberty in 2003, he was a commercial development manager for a major international insurer, and had underwriting responsibility for property, liability and commercial motor products generated through middle market intermediaries.

For a few years after joining Liberty, Mark managed the developing portfolio of affinity business being written from the Brisbane office; more recently, his focus has been on open-market Casualty accounts, including construction.

Mark was appointed Queensland Casualty Manager in November 2017.

Department

Casualty

Main role

Natalie leads the Affinity team out of the Liberty Brisbane office, this includes underwriting casualty business via our programmes, facilities and commercial product offerings nationally.  

Personal profile

Natalie joined Liberty Brisbane in 2007 as a member of the administrative staff, soon transferring to the Casualty team as an underwriting assistant. Since then she has worked her way up to an underwriting position, gaining experience in underwriting and portfolio management of both facility and programme business.

Prior to joining Liberty, Natalie spent 6 years in retail customer service. She holds a Bachelor of Business with a major in Human Resources and is a member of ANZIIF.

Department

Casualty

Main role

As a senior Casualty underwriter, Richard’s main focus is on expanding the corporate, commercial and Construction (liability) business written out of the Brisbane office.

Personal profile

Richard began his insurance career in New Zealand 30 years ago.  When he joined Liberty in July 2013, he had spent the previous decade as the Queensland liability manager and liability product specialist (Casualty) for a large Australian insurer. Prior to that, he held various senior underwriting roles — with an emphasis on corporate Property and Construction insurance — for a major international insurer.

Richard is a Senior Associate and Certified Insurance Professional with ANZIIF.

Department

Professional & Financial Risks

Main role

As the National Professional & Financial Risks Portfolio Manager for our SME Business, Ashley underwrites the full suite of Liberty’s Professional & Financial Risks products, with a particular emphasis on Professional Indemnity (PI), Construction PI, Financial Institutions insurance and Information Technology insurance. 

Personal profile

Ashley joined Liberty in 2011 with a decade of experience in the insurance industry, gained while working with a PI brokerage and as a financial lines underwriter for an insurance company.

Ashley holds a Bachelor of Business degree. 

Department

Professional & Financial Risks

Main Role

Belinda is based in the Brisbane office where she underwrites the full suite of Professional Indemnity (PI) products, including Project PI, Information Technology Liability, Financial Institutions (Investment Manager's insurance and PI for Financial Institutions), Directors' & Officers' Liability and Cyber insurance.

Personal Profile

Belinda has worked in the insurance industry since 2005 and joined Liberty in 2008.

Department

Professional & Financial Risks

Main Role

Helen focuses on underwriting Professional Indemnity including Design & Construct Contractors, Construction Consultants, Miscellaneous PI and Information Technology Liability.

Personal Profile

Helen joined Liberty in 2022 with over 25 years broking and underwriting experience in the professional and financial lines sector across a broad range of industries.

Helen holds a Diploma in Financial Services, General Insurance (ANZIIF).

Department

Professional & Financial Risks

Main Role

Nicole is based in the Brisbane office specialising in underwriting Professional Indemnity and Information Technology Liability for the Queensland market.

Personal Profile

Nicole joined Liberty in 2021 with over 16 years' experience in the insurance industry, working across Australia and Canada.  She has worked in various roles in the industry including on the claims side and on the broking side.

Nicole holds a Diploma of Insurance Broking - General Insurance as well as a Canadian CIP.

Department

Surety

Main Role

As a senior Surety underwriter based in the Brisbane office, Alicia is responsible for portfolio management, credit risk analysis and product development.

Personal Profile

Joining Liberty in 2021 with more than ten years' Surety industry experience, Alicia has a deep understanding of underwriting and portfolio management as well as credit risk analysis and cross-border transactions, client and agent facility documentation including syndicated and global cross-border facilities.  She has been involved in the management of distressed accounts in connection with senior management, the claims department, and legal counsel.

Alicia holds a Bachelor of International Business from Griffith University, Brisbane, and a Master’s of International Business Economics from Oxford Brookes University and she enjoys sharing her knowledge to develop junior staff members.

Department

Surety

Main Role

As an Underwriter based in the Brisbane office, Yannick is responsible for portfolio management, credit risk analysis and product development.

Personal Profile

Yannick joined Liberty in 2023. His background as an analyst in corporate finance delivers strong analytical skills in financial due diligence, valuations, transaction support services and financial modelling. 

Yannick holds a Bachelor of Business in Finance from the Queensland University of Technology. 

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Casualty

Main Role

Senior Underwriter, Casualty Excess Workers Compensation and Government

Personal Profile

Graham commenced working life as a health professional and across ten years worked in public and private health settings.

Graham joined Liberty in 2022 with over 17 years' experience in insurance.  He started his career working as a private and public health professional, then moved into insurance focusing on Workers Compensation claim management.  He subsequently moved on to general insurance broking and a client service role, and he has worked with government clients for more than 17 years.

Graham has a Masters of Management (Personal Injury) and a Diploma of Insurance Broking.

Department

Casualty

Main Role

Underwriter, Workers' Compensation

Personal Profile

Judith has over 30 years of experience in the insurance industry, working on both the underwriting and broking sides.  The majority of her expertise and experience has been in the workers' compensation sector.

Based in Melbourne, Judith joined Liberty in 2013 as an assistant underwriter and she now underwrites excess workers' compensation policies nationally.