Find a Team Member

Department

Claims

Main Role

Carolyn is a Senior Claims Specialist based in Melbourne. She manages Excess Workers Compensation claims across Australia for a broad range of Reinsureds, and also manages Seafarers claims.

Personal Profile

Carolyn joined Liberty in 2022. She has over 17 years of national experience working with self-insurers and insureds across corporate and industrial sectors in claims management, consulting, return to work, wellbeing and injury management.

Carolyn holds a Bachelor of Arts, Professional Writing, Editing & Sociology degree. She also holds ANZIIF Tier 1 Insurance Broking qualifications.

Department

Claims

Main Role

Technical Claims Manager, Property

Personal Profile

Francis has been involved in the insurance industry for over 30 years both internationally and in the Australian insurance markets since 1988.  Before commencing with Liberty in 2022, Francis worked in leading insurers as National & APAC Claims Manager roles.

Francis holds a Bachelor of Laws (University of Manchester) and Barrister-at-Law (Lincolns Inn, London).

Department

Casualty

Main Role

As the Brisbane based Claims Manager for Workers' Compensation, Mandy manages the claims portfolio for Excess Workers' Compensation Reinsurance and Seafarers' lines of business.

Personal Profile

Mandy joined Liberty in 2021. With over 25 years of experience working with large self-insurers across both the corporate and industrial sectors in injury management, her expertise in legal and legislative compliance and strategic direction helps self-insurers with their injury management journey.

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Casualty 

Main role

Martin is a Senior Underwriter based in the Liberty Adelaide office, responsible for the corporate and commercial Casualty business for South Australia.

Personal profile

Martin joined Liberty in 2024 with over 35 years of experience in the insurance industry, focused on underwriting, account management and broker relationships.

Department

Casualty 

Main role

Matthew manages the upstream Exploration & Production Casualty portfolio across the Asia Pacific Region.  He is also the South Australia branch manager, in which role he oversees all branch operations, including branch Casualty business.  In addition, he is responsible for promoting Liberty Adelaide’s cross-lines approach to business.

Personal profile

Matthew has 30 years of underwriting and broking experience - focused mainly on corporate national and international clients - in both Australia and Asia (specifically, Vietnam).  He joined Liberty in January 2011.

Matthew holds a Diploma of Financial Services (Insurance Broking). 

Department

Casualty 

Main role

Martin is a Senior Underwriter based in the Liberty Adelaide office, responsible for the corporate and commercial Casualty business for South Australia.

Personal profile

Martin joined Liberty in 2024 with over 35 years of experience in the insurance industry, focused on underwriting, account management and broker relationships.

Department

Casualty 

Main role

Matthew manages the upstream Exploration & Production Casualty portfolio across the Asia Pacific Region.  He is also the South Australia branch manager, in which role he oversees all branch operations, including branch Casualty business.  In addition, he is responsible for promoting Liberty Adelaide’s cross-lines approach to business.

Personal profile

Matthew has 30 years of underwriting and broking experience - focused mainly on corporate national and international clients - in both Australia and Asia (specifically, Vietnam).  He joined Liberty in January 2011.

Matthew holds a Diploma of Financial Services (Insurance Broking). 

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Casualty 

Main role

Matthew manages the upstream Exploration & Production Casualty portfolio across the Asia Pacific Region.  He is also the South Australia branch manager, in which role he oversees all branch operations, including branch Casualty business.  In addition, he is responsible for promoting Liberty Adelaide’s cross-lines approach to business.

Personal profile

Matthew has 30 years of underwriting and broking experience - focused mainly on corporate national and international clients - in both Australia and Asia (specifically, Vietnam).  He joined Liberty in January 2011.

Matthew holds a Diploma of Financial Services (Insurance Broking). 

Department

Casualty 

Main role

Matthew manages the upstream Exploration & Production Casualty portfolio across the Asia Pacific Region.  He is also the South Australia branch manager, in which role he oversees all branch operations, including branch Casualty business.  In addition, he is responsible for promoting Liberty Adelaide’s cross-lines approach to business.

Personal profile

Matthew has 30 years of underwriting and broking experience - focused mainly on corporate national and international clients - in both Australia and Asia (specifically, Vietnam).  He joined Liberty in January 2011.

Matthew holds a Diploma of Financial Services (Insurance Broking). 

Department

Portfolio Solutions

Main role

Natalie is based in our Brisbane office as Portfolio Manager, overseeing our national programs and facilities product offerings. She is focused on delivering exceptional service and partners with our brokers to develop tailored solutions that meet the unique needs of our customers.

Personal profile

Natalie joined Liberty Brisbane in 2007, starting as part of the administrative team before quickly moving to the Casualty team as an underwriting assistant. Since then, she has grown into an underwriting role, gaining valuable experience in managing both facility and program business portfolios. Before joining Liberty, Natalie spent six years honing her skills in retail customer service.

Prior to joining Liberty, Natalie spent 6 years in retail customer service. She holds a Bachelor of Business with a major in Human Resources and is a member of ANZIIF.

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Casualty 

Main role

Martin is a Senior Underwriter based in the Liberty Adelaide office, responsible for the corporate and commercial Casualty business for South Australia.

Personal profile

Martin joined Liberty in 2024 with over 35 years of experience in the insurance industry, focused on underwriting, account management and broker relationships.

Department

Casualty 

Main role

Matthew manages the upstream Exploration & Production Casualty portfolio across the Asia Pacific Region.  He is also the South Australia branch manager, in which role he oversees all branch operations, including branch Casualty business.  In addition, he is responsible for promoting Liberty Adelaide’s cross-lines approach to business.

Personal profile

Matthew has 30 years of underwriting and broking experience - focused mainly on corporate national and international clients - in both Australia and Asia (specifically, Vietnam).  He joined Liberty in January 2011.

Matthew holds a Diploma of Financial Services (Insurance Broking). 

Department

Portfolio Solutions

Main role

Natalie is based in our Brisbane office as Portfolio Manager, overseeing our national programs and facilities product offerings. She is focused on delivering exceptional service and partners with our brokers to develop tailored solutions that meet the unique needs of our customers.

Personal profile

Natalie joined Liberty Brisbane in 2007, starting as part of the administrative team before quickly moving to the Casualty team as an underwriting assistant. Since then, she has grown into an underwriting role, gaining valuable experience in managing both facility and program business portfolios. Before joining Liberty, Natalie spent six years honing her skills in retail customer service.

Prior to joining Liberty, Natalie spent 6 years in retail customer service. She holds a Bachelor of Business with a major in Human Resources and is a member of ANZIIF.

Department

Casualty

Main Role

Vice President, Head of Government & Workers Compensation, Casualty Australia

Personal Profile

Alan has been with Liberty since February 2001 and was previously a Senior Account Executive at Marsh Dublin.

He holds a first class honours degree in Insurance & Risk Management from the University of Limerick, Ireland, and holds the Chartered Associateship qualification from the Chartered Insurance Institute of London.

Department

Casualty

Main Role

Senior Underwriter, Casualty Excess Workers Compensation and Government

Personal Profile

Graham commenced working life as a health professional and across ten years worked in public and private health settings.

Graham joined Liberty in 2022 with over 17 years' experience in insurance.  He started his career working as a private and public health professional, then moved into insurance focusing on Workers Compensation claim management.  He subsequently moved on to general insurance broking and a client service role, and he has worked with government clients for more than 17 years.

Graham has a Masters of Management (Personal Injury) and a Diploma of Insurance Broking.

Department

Casualty

Main Role

Underwriter, Workers' Compensation

Personal Profile

Judith has over 30 years of experience in the insurance industry, working on both the underwriting and broking sides.  The majority of her expertise and experience has been in the workers' compensation sector.

Based in Melbourne, Judith joined Liberty in 2013 as an assistant underwriter and she now underwrites excess workers' compensation policies nationally.